The is introducing Teams Calling from September 2023, which will allow you to make and receive telephone calls using your existing Microsoft Teams software.
ITS provides the following telecommunications services:
- Management of the University telecommunications infrastructure involving 3,785 telephone extensions
- Mobile telephones
- Management of University switchboards using 68 digital lines and handling approximately 1,200 operator enquiries per day
- Management of the University Voicemail service
- Call-logging and provision of detailed telephone accounts
- Updating of Telephone Directory electronically
- Daily changes to facility allowances to individual telephone extensions
- Management of the University emergency telephone network.
- Management of the telephony installations and rectification of faults on a daily basis
- Continually monitoring the market place for new developments in telephony