Posted: Thu 18 Jul 2019, 9:29am.
Systems / Services Affected: The Sussex Direct site is working normally, but certain search functions won’t work. Students will see an error message when they log in, while staff won’t be able to use the Student Lookup function.
Date / time: 18 July 2019, 06:00 (ongoing)
Reason for downtime: Recent updates made to Sussex Direct have caused a problem in the way information is being retrieved and displayed. We’re currently working to resolve this problem.
IT Services change/incident number: 1037995
Contact the IT Service Desk for support:
Call us on 01273 678090
Subscribe to IT Services’ latest news at
Follow us on Twitter
We have resolved the problem in Sussex Direct. The site is now working normally.