Questions and answers
2240I can open Cognos reports but am unable to click on the links for more information and the export to excel button has disappeared.
This problem usually occurs when a Cognos report opens separately in Adobe Reader, instead of inside the Internet Explorer browser window. Clicking on a link causes a secondary report to be run but if the report is being viewed in Adobe Reader, it cannot send the instruction back to the web browser and so nothing happens.
Workaround: Use another browser, namely Edge, Chrome or Firefox
Resolution: Display PDF in browser needs to be set in IE11 - Adobe PDF Reader = Enabled in Tools > Manage Add-ons as per the following instructions
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